Business services on the
Viber platform
Use Viber's business solutions to deliver news, updates, promotions, and support to your customers through your official channel, and grow brand awareness and sales.
Speak with a specialist
As an official Rakuten Viber partner, CallPro delivers Viber Business Messages, Viber Business Calls, Viber Chatbots, and Viber Ads solutions to businesses.
Viber Business Messages
Through an official channel
with a Blue Tick for businesses
A messaging service that lets you communicate with customers and send many kinds of messages on the Viber platform. You can send different message types depending on your business goals and the customer's purchase journey.
Viber Business Messages
For businesses, through an official channel
with the Blue Tick badge
A messaging service that lets you communicate with customers on the Viber platform and send a variety of message types. Send different kinds of messages depending on your business goals and the customer's purchase journey.
Promotional messages
The best way to share special offers and promotions with customers.
Send promotional messages with images or video and a call-to-action button to easily direct customers to your website or app.
Transactional messages
The right solution for reliably and instantly delivering time-critical information tied to a customer's action.
Deliver one-time passwords (OTP), transaction details, order confirmations, delivery updates and appointment reminders right on time.
Conversational messages
The right solution for talking with customers directly.
Collect feedback, ask questions, or provide guidance and support when needed.
List messages
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List messages
A message format that lets customers pick from up to 5 answer options with text and emoji instead of typing a reply.
Ideal for satisfaction, product and service quality surveys and polls.
Carousel messages
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Carousel messages
An interactive message that holds up to 5 images, each with a caption and a button.
Ideal for showcasing, recommending and letting customers choose between multiple products or services.
Message Types
- The ideal solution for delivering special offers and promotions to customers.
- Send promotional messages with images and video plus a call-to-action button to easily drive customers to your website or app.
- The right solution for delivering time-critical information tied to customer actions reliably and promptly.
- Deliver one-time passwords (OTP), transaction details, order confirmations, delivery status, appointment reminders, and more without delay.
- The right solution for communicating directly with customers.
- Collect feedback, ask questions, or provide help with instructions and advice when needed.
- A messaging solution that lets customers choose from up to 5 reply options with text and emoji instead of typing their answer.
- Ideal for sending surveys of all kinds, such as customer satisfaction or product and service quality.
- An interactive message that can include up to 5 images, each with caption text and a call-to-action button.
- Ideal for showcasing, recommending, and letting customers choose from a variety of products and services.
Additional Features
Viber Business Calls
A calling solution that lets your business call customers from an official account with your own name and logo. Customers can reach your contact center easily and reliably from wherever you are in the world at no extra charge.
Viber Chatbots
An automated service that lets you talk with customers 24/7 and lets them help themselves. Answer questions instantly, provide support and information, and take orders and requests continuously, all in one channel.
Viber Chatbots
An IVR service that lets you engage customers 24/7 and enables self-service. Answer customer questions instantly, provide all the support they need, share information, take orders and requests, and much more, all through one channel without interruption.
Viber Ads
A brand-new digital advertising solution that reaches your target audience in a fresh, eye-catching format, builds awareness of your products and services, and lets you measure real results. We are the official exclusive reseller of all Rakuten Viber mobile advertising products in Mongolia.
Key advantages for your organization
Business profile
Get an official business profile verified with the Blue Tick badge to give customers a sense of safety and reliability and build their trust.
Rich content
Send promotional messages with images, video, links, and call-to-action buttons to capture more customer attention and action.
Security
End-to-end encryption protects every conversation, so you communicate in a fully secure environment.
Detailed reports
Track campaign performance in detail in real time, analyze it, and optimize.
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