Platform Assistant
Explains reports and metrics, analyzes your data, and gives employees the guidance and help they need.
Increase customer satisfaction by 46% with CallPro AI
Resolve issues 5x faster with CallPro AI
Cut staffing costs by 60% with CallPro AI
Grow revenue by 26% with CallPro AI
Identifies user needs
Identifies customer needs based on their questions and previous conversations, and suggests relevant information and next steps.
Omnichannel
Brings channels like Facebook, Instagram, Viber, WhatsApp, Telegram, and Line into one platform so you can reply with ease.
Hands off issues
Seamlessly hands off complex issues the AI can't resolve to a live agent.
Understands conversations and responds accurately
Fully understands customer questions, answers, and requests, and continues the conversation in context.
Built on your knowledge base
Answers customer questions based on your organization's knowledge base and service information.
Analyzes conversations
Categorizes incoming customer questions and requests and identifies the most frequent types of issues.
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