AI Chatbot
Replies instantly to social channel chats 24/7, without an agent.
Increase customer satisfaction by 46% with CallPro AI
Resolve issues 5x faster with CallPro AI
Cut staffing costs by 60% with CallPro AI
Grow revenue by 26% with CallPro AI
Identifies customer needs
Identifies customer needs based on their questions and previous conversations, and suggests relevant information and next steps.
Omnichannel
Brings channels like Facebook, Instagram, Viber, WhatsApp, Telegram, and Line into one platform so you can reply with ease.
Hands off issues
Seamlessly hands off complex issues the AI can't resolve to a live agent.
Understands and answers accurately
Fully understands customer questions, answers, and requests, and continues the conversation in context.
Built on your knowledge base
Answers customer questions based on your organization's knowledge base and service information.
Analyzes conversations
Categorizes incoming customer questions and requests and identifies the most frequent types of issues.
Solutions for every industry
- Loan applications: Explains the required documents and eligibility criteria for loan applications and processes them quickly.
- Repayment information: Provides outstanding loan balance information and repayment reminders.
- Customer support: Provides customers with a wide range of first-line support and service, and answers frequently asked questions.
- Product recommendations: Recommends products that match the customer's interests and shares pricing, promotions, and detailed information.
- Order taking: Takes orders via chat and passes the details on to delivery staff.
- Promotional updates: Delivers a variety of updates on holidays and to re-engage customers and boost sales.
- Appointment booking: Lets patients choose a doctor and treatment type, checks availability, and books the appointment.
- Service information: Answers frequently asked questions about consultation fees, branch locations, opening hours, and test guidance.
- Customer records: Creates and stores customer profiles in a database, including each customer's details and history.
- Booking confirmation: Checks availability for cabins, gers, and rooms and creates the booking.
- Request handling: Handles booking changes, cancellations, complaints, and feedback, and provides first-line support.
- Add-on service recommendations: Provides information on spa, sauna, restaurant, and additional room services.
- Property recommendations: Recommends properties that match the customer's criteria, such as price, location, floor area, floor level, and number of rooms.
- Viewing scheduling: Schedules meetings for interested customers and connects them with an agent.
- Detailed information: Answers frequently asked questions in detail on payment terms, the surrounding area, construction progress, and more.
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