Employees encounter numerous questions throughout their workday that require finding the right information. Whether it’s how to submit a leave request, understanding internal policies and procedures, reviewing decisions made during previous meetings, or checking the latest discussions with a customer, finding answers often means searching through multiple files, revisiting old conversations, or reaching out to colleagues.
TeamsBot, integrated into the CallPro Teams app, simplifies this process by making essential workplace information easier to access. Simply ask a question, and TeamsBot finds relevant information and provides a clear, easy-to-understand answer. This helps employees spend less time searching for information and more time focusing on their work.
1. Get instant answers to internal company questions
Company policies, procedures, guidelines, and other essential employee information are often stored across multiple files and folders. Instead of searching through them one by one, simply ask TeamsBot and get the information you need.
For example:
- How do I submit an annual leave request?
- How is overtime compensation calculated?
- Where can I submit a paid leave request?
- How can I register for company training?
2. Get meeting highlights in just a few sentences
Keeping track of everything discussed during meetings and finding specific information in lengthy meeting notes can be time-consuming, especially for employees who attend multiple meetings.
TeamsBot summarizes meeting information, highlighting key discussion points, decisions made, and follow-up action items. Instead of going through lengthy notes, employees can quickly catch up on what was discussed and what needs to be done next.
3. Access previous customer interactions
Stay informed about previous conversations with your customers, including the issues they raised, requests they made, and how those matters were resolved.
Simply ask TeamsBot for customer-related information to quickly retrieve interaction history and key conversation highlights.
4. Connect with other systems and simplify your workflow
Daily work rarely happens within a single system. Customer information may be stored in a CRM, sales data in another platform, and task progress across different tools. TeamsBot helps streamline everyday workflows by working with connected systems.
For example, you can delegate tasks such as creating calendar events, inviting meeting participants, and setting task reminders—all through TeamsBot.
TeamsBot is an intelligent assistant that makes company information more accessible to employees and simplifies their day-to-day work.
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