Solutions for Hospitality

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Unlimited possibilities.

Social channels

Respond to bookings from social channels such as Facebook, Instagram, Viber, and WhatsApp in one place, and engage guests on the channels they use.

Message notifications

Quickly deliver booking confirmations, reminders, promotions, and news to guests by SMS.

AI Voice Agent

Answer common questions about room types, rates, and services 24/7 on every call without human involvement. It also makes booking confirmation calls.

Internal communications

Quickly pass guest requests such as reception, room service, and food orders to the responsible staff.

Reception

Route calls for reservations, front desk, restaurant, spa, and other services correctly through the IVR menu so no booking calls are missed.

Use cases

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Booking confirmation

Automatically send booking confirmations and change notices by SMS and social channels.

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Pre-arrival engagement

Deliver check-in information and add-on offers such as airport pickup and room service before guests arrive.

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Room service

The AI Voice Agent answers guest questions 24/7 and passes additional room service requests straight to the responsible staff via the CallPro Teams app.

Loyalty program

Collect guest feedback and ratings, invite guests to the loyalty program, and send special offers and promotions.

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Event and promotion notifications

Deliver exclusive offers and special event invitations for regular guests to many guests at once by SMS and automated calls.

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International guest communication

Receive questions and requests from international guests via WhatsApp, LINE, and Telegram in one place and reply quickly on the channels they use.

Integrates with 100+ systems

We connect businesses and customers intelligently and offer full integration with your internal systems.

See available integrations
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